Who controls workspace information
Each participating service provider controls the records in its workspace. Frames of Service Foundation operates CaptureBeacon and processes those records to provide the service.
Information CaptureBeacon may process
This may include account identity, contact details, service requests, appointments, event registrations, operational updates, communication preferences, consent records, audit history, and links to outside services. CaptureBeacon does not store photograph files.
Owner applications
When you apply for a business workspace, CaptureBeacon stores your signed-in identity and email, business name, industry, country, team-size range, optional website, preferred plan and brief description of your needs. The platform administration team uses this information to review access. Standalone applications and review records have no automatic deletion schedule; contact us for a verified removal request. When an application is linked to a workspace that is deleted under the retention policy, its nonfinancial application content is removed with that workspace. Please do not include private addresses or client records in the application. Payment details are handled separately by the payment provider when an approved applicant proceeds to checkout. For paid subscriptions, we retain the authenticated owner identifiers, accepted subscription terms version and document digest, acceptance time and selected plan. These billing acceptance and audit records have no automatic deletion schedule. Stripe processes subscription payments; subscription transactions, fees, refunds, taxes and payouts are imported into FoSF’s QuickBooks Online bookkeeping. Card details are not stored in CaptureBeacon. Contact us for a verified privacy or retention request.
How information is used
Information is used to operate the requested workflow, protect accounts, deliver requested communications, support recovery, investigate incidents, and improve CaptureBeacon. CaptureBeacon does not sell personal information.
Isolation and access
Workspace records are separated by owner. Owners control manager and team access. Field access can be limited to an assigned job or event. Platform Support access requires a verified request, owner approval, a limited scope, an expiration time, and an audit record.
Service providers
CaptureBeacon uses Microsoft Azure and Microsoft 365 services for hosting, storage, identity, and approved email delivery. Providers may separately connect outside scheduling, payment, gallery, or file-delivery services; those services have their own privacy practices.
Retention and requests
Workspace records and uploaded service photos are retained for 12 calendar months after paid or sponsored access ends, with policy enrollment and 30-day and 7-day warnings before automatic deletion. Existing inactive workspaces receive a fresh 12-month notice period; delayed or unconfirmed warnings pause or extend deletion. Active complimentary workspaces are exempt. Your account shows the deadline. See the workspace retention policy for restart, export, deletion, financial/audit exceptions and recovery-copy expiry. A verified request may be used to access, correct, export, or remove information when appropriate. Email Jon@FramesOfService.org.
Effective: September 14, 2026